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Frequently Asked Questions

Here are a few questions and answers that we hope will assist you in placing an order for this exciting new technology. Please feel free to contact us directly if you have additional questions or concerns.

Who can I call?
What type of connection do I need to use your video communications service?
What does a video call cost?
How easy is the service to use?
How hard is the system to install?
Can the system be connected to my television?
Does the system need to be connected to my home or office computer?




Who can I call?

All other subscribers to our video communications service, plus any other IP based video conferencing solution.

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What type of connection do I need to use your video communications service?

You and your friends, family, coworkers and clients can use the service with business DSL, home or business cable modem, as well as an office T1. It is recommended that there be a minumum of 256kbps of available bandwidth.

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What does a video call cost?

Since the service utilizes the internet for the transmission of audio and video, every video call is free whether it is across the street or around the globe.

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How easy is the service to use?

Each video call will be initialized when one store dials the phone number of the participating retail location. We can reuse your home, office or cell phone number as your video number and store up to 100 video numbers in the onboard directory for easy retrieval and dialing. The system is controlled via a wireless remote control and includes every day features like a dial tone and caller ID.

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How hard is the system to install?

Just connect our system directly to your broadband internet connection or a home router along with any type of video display device, TV, plasma or LCD, and you are ready to send and receive audio and real time/full motion video to and from your friends, co-workers and family members.

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Can the system be connected to my television?

YES, the system is designed to be connected to your home Television. You can speak to your friends and family from your living room, while enjoying the comfort of your favorite chair.

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Does the system need to be connected to my home or office computer?

NO, although the system transmits audio and video over the internet it does not require a computer or software package to operate.

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